Putting an “Invisibility Cloak” over Personal Information —— A discussion on “invisible waybills” introduced by express industry
摘要
“Invisible Waybills”: An Innovation to Better Protect Personal Information A recent news article about the debut of “invisible waybills” by S.F. Express (a major delivery services company in China) has attracted public attention. S.F. Express has introduced an “end-to-end entire process information security solution” which protects its customers’ personal information. S.F. Express is putting an “invisibility cloak” over the customer’s personal information, so it is not “naked” during the express service process, especially during internal processing and delivery. This move is supported by a whole set of innovative technology. It is reported that S.F. Express, as well as hiding or encrypting personal information, is also adopting integrated alternative technology, including identifying a customer by a virtual number, electronic receipt and address encoding. This technology will ensure that customers can be reached without exposing their personal information and will smooth the operation of its delivery services. S.F. Express has made a positive attempt in this regard. An enterprise’s legal obligations to protect personal information arising from and along with its adoption and development of new technology may be fulfilled by upgrading that technology and innovation.
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